Both guilds have exceptional players and I believe both guilds going into this expansion would have held their own purely based on preparation without the lower latency.īearwitstick - I was always someone who felt that whilst Aus servers would make a difference they wouldn't make a huge difference. Relil - The oceanic servers did make a big difference to say that’s what really brought Ascension and Avast up the ladder wouldn’t be fair. Previously you had to raid on US servers with high latency, can you talk a little about that experience and how it changed with WoD and the new servers? The addition of Oceanic servers has been a long time coming and it's shaken up the progress race quite a bit, especially on the US side of things. And thus, here we are today, Rank 1 US :) Marsy got GM after our old GM came back from his lovely holiday only to realise some sort of demented slave labour was going on in order to get people to raid. As soon as MSV came out he started increasing raid hours, raiding extra days which resulted in raiders being burnt and some still confused to this day as to what exactly happened to the once beloved Casual guild known as Ascension. Prior to the Mists of Pandaria release our old GM went on holiday and Marsy's power grew stronger, it was well over 9000. It was at that point that I knew I was going to pass my trial. I ran out, pressed my dispersion hotkey and was praised for not dying like it was a miracle. I padded my heart out as a trial and remember being asked to soak on Warlord Zon'ozz, and so I did. Finally in WoD, we wanted to get US 3rd, but ended up being 1st, so we are happyīubbles - I joined Ascension at the end of Cataclysm when Dragon Soul was on farm, I was under the belief that I was joining a casual guild that consists of good players. ![]() Our first goal was to push Oceanic first which we achieved in ToT, then we set our eyes on the top 10 USA which we achieved in SoO. I was promoted to GM before Heart of Fear and I started transitioning the guild into a hardcore one. We used to raid 12-14 hours a week in WoTLK / Cata but I always wanted to push higher. Marssyy - Ascension has been around since BC as a casual guild which changed in MoP when I took charge of it. From then on we just aimed to improve with each tier and that brings us to today. ![]() Our primary goal back then was to get Oceanic 1st, which we achieved in ToT. At the start of MoP Marsy took over as guild leader and he wanted to push the guild to become a successful progression guild. In Wrath/Cata Ascension was reasonably successful but only raided 3-4 nights a week. Over the 2 years he has worked hard and took us places we never expected.īearwitstick - The guild was formed in BC. This was the point where Marsyy took GM and he had this vision of turning the guild into a hardcore guild. ![]() I joined 2 years ago at the start of MoP. Relil - The guild has been around for ages, I don’t truly remember the start. Tell us a little about the guild today and its history. I made the decision to take a break for a year and a half with plans of starting Mixed Martial Arts after BRF and to do some international volunteering before I become a full-time Accountant. I'm 21 years old, from Melbourne, Australia and have completed my Accounting and Finance University degree this year. I am in charge of making sure we are doing what needs to be done in order to kill the boss in a timely manner, which can sometimes consist of Rig-raging at people. My job is to ensure everyone in the guild is happy, that there is no drama and manage recruitment as well.īubbles - Ranged Officer/Raid Leader - Shadow Priest. Once the tier started my job was to make sure the melee interrupted on Brackenspore/Imperator and didn't follow Ko'ragh into his rune. My main responsibility for this tier was putting together the boss guides for each fight in Highmaul. My life is uni/work/wow.īearwitstick - Melee Officer - Feral Druid. I make sure the healers in our guild are happy, but also know what they have to do in a certain fight. It's our first time really meeting these guys, so it's quite the exhaustive (and possible exhausting) interview, so take a deep breath before diving in. With four World Firsts, all but one US/OC first and an overall Top 5 placement, they are definitely a player in the highest tiers of raiding now and they might do even better in Blackrock Foundry, so we should really get to know them. ![]() We definitely expected some better rankings for them, but Ascension really took that "better rankings" thing seriously. finally got to play the game at the same level as everyone else with normal latency. With Blizzard recently opening Oceanic servers, Australia, New Zealand etc. It wasn't Blood Legion or Midwinter that racked up all the early kills when US servers went up, but a relatively new face to the top of the competition - Ascension. This first part of Tier 17 brought with it plenty of upsets, and it started with quite the surprise as well.
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Their apartment is cluttered with books and records, the spare bedroom a studio of sorts, filled with old guitars. He often performs in the lounge there, and hosts talks with writers and musicians. He and Rankin rent an apartment above the reception desk in the Belmont Hotel, a former stucco motor lodge reborn as a kind of bohemian citadel, with a view of downtown. Now Escovedo was an evangelist for the weirdness of Dallas. I blame myself for going around the world telling people how great Austin is.” The bumper-sticker invocation “Keep Austin Weird” had apparently come up short. ![]() “I’m told it gets a thousand new people a week. “It’s overrun with this hipster thing,” he said. But, also, Austin had got too gentrified, too popular, too expensive. Rankin had a job on a television show in Dallas, and they were looking for a clean break. Alejandro splitting Austin? It was as if Joey Ramone had moved to Boston. As Escovedo sings at the end, “We all become history when we make the crossing.”įour years ago, Escovedo got married for the third time, to a hair stylist and photographer named Nancy Rankin a year later, they moved to Dallas from Austin, where he’d lived since 1980, and where he’d made a name for himself. Escovedo and Gramentieri didn’t have Trump, or his wall, or ICE square in their sights when they started, but the tragedy of the lives disrupted on both sides of the southern border suffuses the album the context deepens an idiosyncratic cycle of songs. The album has the customary Escovedo mixture of romping Stooges guitar and plaintive folk, but also, in places, a cinematic heft that suggests Ennio Morricone-a whiff of the spaghetti Southwestern. They recorded it in Italy, with a band comprising Gramentieri’s childhood friends and neighbors in Modigliana, a small comune east of Bologna-a long way from the Rio Grande. The album, “The Crossing,” tells an imagined story of two young immigrants working in an Italian restaurant in Texas: a Mexican named Diego (a kid not unlike Escovedo) and an Italian named Salvo (a version of Gramentieri), who share a love of punk rock, as well as the hardships and wonders of their experience as less than welcome newcomers to America. ![]() For this one, he’d teamed up with an Italian musician and former journalist named Antonio Gramentieri, known to all as Don Antonio. He had rented a black S.U.V., with room for a guitar and an amp he joked that its tinted windows and low clearance gave it a slight cartel vibe-good for Laredo.Įscovedo, who is sixty-seven, was about to release a new album, his fourteenth as a solo artist, on top of a few with a run of beloved but luckless punk-ish bands. Typically, he’d be resting up, but that night he had a benefit gig in Austin, his former home town, and so, prior to leaving Texas, he was sneaking in a three-day road trip, a kind of sentimental journey-south to Austin and beyond, backward through time, down to the border of old Mexico. The following week, he was due in Philadelphia, to begin a tour that would take him to Brooklyn, then south, and west, and eventually back to Dallas. “When I was small, I used to be able to see the pain in people,” he said. ![]() An elderly vagrant looked in through the window and then walked in. He ordered in Spanish, then remarked that his Spanish was poor. El Pueblo, he said, is where travellers arriving by bus from Mexico often go to eat and to get their bearings. He pulled into the back lot of a restaurant called El Pueblo, across from the Tornado bus terminal on East Jefferson Boulevard, in the Oak Cliff section of Dallas. Alejandro Escovedo, the singer and songwriter, likes to have a proper Mexican breakfast before a long drive. Companies that competed by making it easier or simpler, ended up with more sales. If you think about our modern shopping experience, even before it went online, it was all about self-service. IT Self-Service Portal Consumer-World Comparisons A self-service portal lets you be open for business even when you’re not. Not only do many companies span globally, but people are often needing assistance all hours of the day and they’re now less likely to see “patience as a virtue” and instead see anything less than immediate resolution or response as an example of poor customer service.Ī self-service portal lets them try to figure out their issue, log their issue, request a change, or request service no matter the time or the day. It’s only when an issue gets complicated that the human touch is needed. The more information is gleaned before a human is involved, the less time spent getting said information to solve an issue, or to make a change, or to fulfill a request-and the cheaper the activity becomes. The more standardization and ticketing the better. Of course, the more you get people to help themselves the cheaper it becomes.įor frequent issues and tasks, the less interaction with a human being the better. Human beings are rarely able to repeat tasks in exactly the same way each time. Ultimately, a great self-service portal can efficiently support and inform both agents and end-users. Additionally, setting up a bot that can provide some questions and elicit answers or provide information (for example, simple questions such as who are you and what’s your issue and then recommend knowledge articles via a chat session). Of course, you can even be more efficient if you have an ITSM solution that also has ticket templating (whereby an end user is asked for specific information or a series of questions before the ticket is submitted) or automation capabilities that can be triggered based on a ticket being submitted (for issues or repetitive queries such as password reset). Then, the end user can be easily reached and updated regarding the status.Ī good ITSM solution with a self-service portal would also allow for all conversations and approvals to be tracked, and notes taken (which can then go towards the creation of a knowledge base article and thereby providing a self-service resolution to future issues). If an issue or change or service request comes to you, it can then filter into your team in a way that can be easily managed or routed to the most effective problem solvers or the approval team-again contributing to an efficient resolution. In general, having one place where people can go, that lets them easily look up and fix an issue, log an issue, or request a change is more efficient than searching endlessly for a resolution or contact information. An IT Self-Service Portal is More Efficient – for the Agent and the End User In IT service management (ITSM) lingo, this is often called “ticket deflection,” which helps to reduce ticket volumes. Plus, if the self-service portal allows it, you can also notify people of issues when lots of people are affected by something, say a software update gone awry, which will result in a reduction of tickets for known issues or temporary issues. Certainly, the easier the resolution, and the clearer your instructions, will go a long way to reducing your ticket volume. This may be a bit self-explanatory after point #1, but by giving people the answers on how to fix their issues, they will help themselves and not bug your IT service desk. Therefore, you should provide a self-service portal because that’s what most people want. I personally have been known to spend lots of time-probably too much-trying to figure out an answer before admitting defeat and calling the 1-800 number, sending the email, or logging a ticket. The last thing they want, however, is for people to get involved and mess everything up when technology can be way more efficient.Īn IT self-service portal lets millennials (and I’ll admit it here, older people like me also) solve our issues without having to speak to someone. If there can’t be digital support or it is lacking, they’ll take assistance from people. ![]() People Do Not Always Want to Deal with PeopleĪccording to Forbes (and several other sources if you just search online) millennials prefer digital, streamlined and mobile-friendly assistance. (Hint: It’s not only about Technology) 1. An IT self-service portal can be your saving grace. Everyone wants to solve their issues immediately, and if they can’t themselves, they want to know you’re working on solving them (and immediately). Demands on the IT department are rising as customer service expectations increase. ![]() You might feel that your survival in IT may be dependent on the implementation of an IT self-service portal. ![]() A minimalistic tool for decompressing JPEG images In addition, the Pro version works 8 times faster and comes with a plugin and an extension for Lightroom and Photoshop. On a side note, you should know that there are some differences between JPEGmini and the Pro version, namely that the later is capable of optimizing photos up to 60MP, whereas the standard version does not go beyond 28MP. Unfortunately, the utility does not allow you to adjust the size to which the photos should be reduced, an aspect that can render the app obsolete for professional photographers. On the other hand, you cannot modify the settings of the templates, as you have fixed b sizes. It is worth mentioning that the utility features several templates for decompression, namely small, medium, large, max width and max height. In addition, it would have been nice if the utility supported more than JPEG files and worked with other common file formats. Unfortunately, the app does not come with extra options so that you can set the parameters of the compression or, at least, include a confirmation box that allows you to establish when the app should decompress. As indicated in the UI, you can drag and drop the photos to get started and you will be happy to learn that the tool performs the decompression automatically. The program comes with a fresh and modern interface that is highly intuitive and should not give you any troubles. The setup is quick, straightforward and does not require any special attention from your part. Includes an appealing and intuitive interface ![]() JPEGmini Pro is an application that allows you to compress and hence, reduce the size of your JPEG photos considerably, but without affecting the quality of the image in any way. red eye illustration, Sharingan Rinnegan Itachi Uchiha Eye, Eye, people, flower, eye png 702圆96px 441.99KB.Light, magic, purple, violet, high Tech png 866x923px 885.23KB.round blue plasma illustration, Portal 2 Sprite, portal, spiral, sphere, desktop Wallpaper png 512x512px 445.39KB.red eyeball, Red eye Iris Organ Pupil, eyes, people, eye, human Body png 920x920px 3.24MB.Eyelash Eyebrow Iris Organ, eyes, people, eye, human Body png 512x512px 252.52KB.Human eye Pupil, gold texture, lens, people, color png 700x707px 765.35KB.blue and black eye illustration, Human eye, Eyes, blue, people, color png 1024x1024px 657.11KB.red and black eyeball, Human eye Iris Texture mapping Drawing, Eye, people, color, flower png 800x800px 288.9KB.brown eyeball y, Eye Brown Icon Computer file, Eye, lens, people, color png 1024x1024px 822.03KB.Eye Icon, Blue eye pupil, close-up graphy of eye, blue, lens, people png 620圆20px 514.61KB.human green eye, Human eye Iris Contact Lenses, LENS, texture, blue, lens png 528x528px 212.5KB.Light Desktop, Glow Over Orb, lighting, atmosphere, orange, computer Wallpaper png 900x900px 770.14KB.Dirt Rally Colin McRae: Dirt PlayStation 4 PlayStation VR PlayStation 3, rally, game, car, playStation 4 png 512x512px 543.92KB.Dirt Rally Dirt 3 Colin McRae: Dirt Dirt 4 Dirt: Showdown, Diary Of Alicia Keys, text, racing, logo png 2654x1750px 847.36KB.Dirt 3 Colin McRae: Dirt 2 Dirt: Showdown The Sims 3: Showtime, others, game, text, video Game png 512x512px 170.44KB.Dirt Rally Colin McRae: Dirt Warhammer 40,000: Eternal Crusade PlayStation 4 Codemasters, rally, text, racing, logo png 800x552px 481.38KB.blue eye iris, eyeball Pupil Eye color Human eye, Eye, blue, lens, people png 1024x1024px 1.11MB. ![]()
![]() With a new focus on offering a good customer service experience and state-of-the-art communications system, Dodo has been rebuilding its reputation and customer complaints have been steadily dropping.Īs a non-listed company, Dodo does not release figures relating to market share, revenues and customer numbers.ĭodo plans to continue expanding as a utilities reseller and has confirmed it will offer internet plans on the National Broadband Network (NBN). Why settle for the humourless experience of scrolling through your contacts on your phone when you could store all of your acquaintances important details in. A $5 million investment in new systems to handle customer calls and billing, and a new contact centre in the Philippines, helped turn the tide. I call this complement amalgamated qualitative research and propose that it will. In 2008, the Australian Communications and Media Authority (ACMA) fined Dodo $147,400 for illegally calling 67 telephone numbers listed on the Do Not Call register.ĭodo's reputation suffered during this period and the company took action. which presented a case for the so-called Dodo bird verdict. During 20, complaints to the Telecommunications Industry Ombudsman (TIO) soared and many customers left. Great value plans and a successful marketing campaign led to rapid expansion for the company, but their customer service and billing processes could not keep up with customer demand. Their mobile service was launched in 2004, with no-commitment plans.ĭodo aims to be a 'one service provider' offering not only broadband, fixed-line telephone and mobile services but also electricity and gas. Offers great value plans with or without handsetsĭodo was established in Australia in 2001 as a telecommunications company and was the first Internet Service Provider (ISP) to offer a dial-up service at the same price nationwide. Special offers crop up from time to time, with free games consoles, tablets and laptops often bundled in as extra incentives. Disclaimer This animal may have maximum number of applications or already be adopted. Please call 75 or email to speak with an Adoptions Counselor for more information on me. ![]() So when Randy Olson calls fellow biologists 'dodos' in his new documentary 'Flock of Dodos: The Evolution-Intelligent Design Circus. Life was sweet for dodos until humans also discovered the Mascarenes, in the late. A large flightless bird (Raphus cucullatus) with a hooked beak that inhabited the island of Mauritius in the Indian Ocean until it became extinct in the late 1600s. Meet DODO, a Pit Bull Terrier Mix Dog for adoption, at Norfolk Animal Care Center in Norfolk, VA on Petfinder. Dodo birds are famous for two things: being dumb and being dead. Instead, it uses the Optus network, which offers coverage to 97% of Australians.Īpart from offering budget plans with subsidised handsets, they will provide SIM-only plans and prepaid mobile plans. Why did the dodo became extinct The dodo had no natural enemies on Mauritius. Wide range of postpaid, prepaid and bring-your-own phone plansĭodo is a virtual mobile network provider, which means it does not use its own infrastructure to offer mobile plans.Dodo is a virtual mobile network provider using the Optus network, which covers 97% of Australians. ![]() We are powering over 1000 brands like Walmart, Samsung, L'Oréal, Guess, Vogue etc. Sincerely, Tania Mredacted Customer Support Team Lead Smilebox, Inc. ![]() We hope this will resolve this complaint. 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The modifier keys each have special characters: A hotkey is defined by first declaring the Hotkey followed by two colons. “#SingleInstance Force” – This tells AutoHotkey you want only one instance of the script to run at once – useful during setting up your macro file.įollowing this preamble, add this line of code to tell AutoHotkey to only apply the hotkeys when Finale is active: #IfWinActive Finale ahk_class Finale.For this reason, we don’t want it trying to find an exact Window name. “SetTitleMatchMode 1” – this tells AutoHotkey to only loosely match the name of the active Window, which is important because the name of the window will change with each document, but will always start with “Finale”.Some of the more useful lines in here are: Most of these parameters aren’t super important to what we’re about to do and in fact could be left off, but it’s easy enough to add them in: #NoEnv I’m going to start my macro file off with a series of parameters I’ve cobbled together through internet searches. ![]() You can create scripts using any simple text editor, such as the excellent Notepad++. I may tackle more complex automation in the future.ĪutoHotkey is actually an offshoot of AutoIT, and as its name suggests it is particularly well suited to the task of creating hotkeys. With that said, I’m going to give a brief tutorial on how to begin using AutoHotkey to control Finale, at least to do simple tasks like call up menu items. The available solutions – AutoIT and AutoHotkey – are still powerful, but nobody would ever really call them easy to use (especially not in comparison to Keyboard Maestro). Unfortunately the answer is no: There is no solution for Windows that is both powerful and easy to use. 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Intuit® QuickBooks, the industry leader in managerial accounting software for small business, provides an easy-to-understand platform for students to grasp accounting concepts while honing skills in the most prevalent bookkeeping application in small business today. clean up lists (delete, hide and merge)Īs well, as understanding basic reports such as Financial Statements and P & L.īookkeeping in the 21st Century requires more than knowledge of GAAP principles or an eye for detail-students need relevant computing skills.As well, as understanding basic reports such as: Financial Statements and P & L. ![]() ![]() Students will also learn how to work with everyday transactions:Īnd Special “Window” tricks, such as: Clean up lists (delete, hide and merge), sort and customize lists. Our one-day overview class provides students with an understanding of the environment, basic company set-up, how to work with lists, chart of accounts and bank accounts. 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However, humanity still has a fighting chance - Ward 13, one of the last bastions of humankind and its survivors have been uncovering decades of military and scientific research which have led to the discovery of ancient writings, and mysterious crystals known as the World Stones. Driven by unknown motives, The Root traveled from far away realms and laid claim to Earth almost a century ago, with the dwindling numbers of human survivors having struggled to push back against these interdimensional invaders. Remnant tells the tale of a post-apocalyptic world overrun by a malevolent, all-conquering force known only as The Root. The game is published by Gearbox Publishing, a powerhouse in the gaming world known for the critically acclaimed Borderlands series. Remnant: From the Ashes is a third-person survival action game developed by Gunfire Games, known for their work on the Darksiders franchise. ![]() They must travel through these portals to uncover the mystery of where the evil came from, scavenge resources to stay alive, and fight back to carve out a foothold for mankind to rebuild. Humanity is struggling to survive, but they possess the technology to open portals to other realms and alternate realities. The world has been thrown into chaos by an ancient evil from another dimension. ![]() What is Remnant: From the Ashes? Rise from the Ashes as a Remnant of Humankind |